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Ice machine cleaning
A commercial ice machine produces a food: ice. Our preventive maintenance — cleaning, descaling and sanitizing — guarantees safe ice, reliable production and a machine that lasts.

Safe ice, uninterrupted production
Ice is a food: its equipment must be cleaned and sanitized regularly to stay safe and efficient.
Food safety
Cleaning and sanitizing eliminate scale, mould and bacteria.
Reliable production
Descaling preserves output and prevents production stoppages.
Fewer breakdowns
Regular maintenance prevents costly failures and extends the machine's life.
Energy efficiency
A clean, descaled machine uses less energy and cools better.
A typical maintenance visit
Inspection
Checking production, filters and overall condition.
Descaling
Removing scale from the water circuit and evaporator.
Sanitizing
Cleaning and sanitizing every surface in contact with the ice.
Verification
Production tests, adjustments and follow-up scheduling.
What maintenance includes
- Water circuit and evaporator descaling
- Sanitizing of ice-contact surfaces
- Condenser and air filter cleaning
- Water filter replacement
- Production and temperature checks
- Leak and component inspection
- Preventive maintenance scheduling
- Visit report and reminders

Ice is a food: treat it like one
Ice is legally a food — and a neglected machine grows biofilm, odours and mould exactly where nobody ever looks. Our commercial ice machine cleaning service keeps the bin, the circuit and the ice spotless, inspection after inspection.
On the schedule, generally twice a year: cleaning and sanitizing of the bin and system with Health Canada-accredited products, descaling of the water circuit, component checks and replacement of the filtration — because clear ice always starts with filtered water. We service all brands : Scotsman, Hoshizaki, Manitowoc and the rest, including our own ice machines and the ones in your restaurant kitchens.
Refrigeration techs fix compressors; we also take care of the water and food hygiene — the difference between a machine that runs and ice you serve without a second thought.
A predictable twice-yearly package based on model and use — included in our all-inclusive rental. Free quote in under 24 hours; we serve restaurants, bars and hotels across Québec and Ottawa.
When was your bin last sanitized? If you have to think about it, it's time: an advisor calls you back within 24 hours.
Get my free quoteMaintenance that prevents waste
A descaled ice machine uses less energy and water, and lasts far longer. Preventing wear instead of replacing equipment is a sustainable choice at the heart of P2O Water Services' mission.
- Less single-use plastic
- Durable, well-maintained equipment
- A meaningful ESG initiative
Everything about ice machine maintenance
Why sanitize an ice machine?
Because ice is a food. Without regular sanitizing, scale, mould and bacteria can build up and compromise food safety.
How often should a commercial ice machine be serviced?
Preventive maintenance is generally recommended 2 to 4 times a year, depending on production volume and water hardness.
Does descaling improve output?
Yes. Scale reduces cooling efficiency; removing it restores production and lowers energy use.
Do you also replace the machine's water filter?
Yes, water filter replacement is part of the service, protecting both the machine and the quality of the ice.
Protect your ice production
We'll schedule preventive maintenance suited to your volume — free quote.
(514) 831-1428